Return Policy

Thank you for shopping at Vape Mart. Please note that effective immediately, we have updated our refund policy to reflect our commitment to quality and customer satisfaction. We do not offer refunds on any purchases made through our website.

If you receive a faulty item within the warranty period of 6 months, we will gladly exchange it for you. Please contact us via phone, email to discuss the issue and determine the best course of action.

In the rare event that you receive an incorrect item, please reach out to us with a picture of the incorrect item and your receipt. We will work to resolve the issue promptly.

If you are eligible for a refund due to extenuating circumstances, we will issue the refund to the original payment method used at checkout. Please note that refunds may take up to 5 working days to process.

We appreciate your understanding and continued support. If you have any questions or concerns, please do not hesitate to contact us.